> Advanced > Add.' then enter the name of the shared mailbox you want to add. In the Account Settings popup dialogue select the 'Email' tab and click 'Change. Open Outlook for Windows desktop application.Ĭlick File > Account Settings > Account Settings.

If that didn't work, then manually add the shared mailbox to Outlook:.

Wait a bit and then close and restart Outlook again.

If your admin only recently added you to a shared mailbox, it may take a few minutes before the shared mailbox appears.

The shared mailbox should automatically display in your Folder pane in Outlook: Open a shared mailbox in Outlook desktop app (WinOS)Īfter your admin has added you as a member of a shared mailbox, close and then restart Outlook. Tip: Before you can use a shared mailbox, the WISS IT Department has to create the shared mailbox and add you as a member. The sections below guide you on opening and using shared mailboxes on each of these platforms.

Outlook Mobile app (for the Outlook app on tablets and smartphones).

Outlook on the Web (for web browsers on any platform).Outlook Desktop app (for the Outlook desktop app on WinOS or MacOS).You can access shared mailboxes from your WISS Outlook on any platform: You access the mailbox from your own WISS Outlook email account. You can also use the shared mailbox as a shared team calendar.Ī shared mailbox is not designed for direct log on though.

Modified on: Wed, 24 Nov, 2021 at 12:20 PMĪ shared mailbox makes it easy for a group of people (mailbox 'members') to monitor and send email from a shared email alias like When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user. Solution home Microsoft 365 and Microsoft Office Apps Outlook Open and Use a Shared WISS Mailbox in Outlook

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